Purchases

Questions + Answers


Apparel:

The process

ReedRefined has teamed up with Printify. The shop is linked directly to Printify’s services where they will receive all orders made through ReedRefined’s site. Printify will accept, fulfill, and ship out all orders directly to the address you provided.

Shipping

Printify will receive orders immediately and send orders to production within the same business day. Orders will be delivered between 3-7 business days.

Returns

“Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.”

However, in case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue form” and provide a clear photo showing the issue.
(If there are any errors in doing this, please contact ReedRefined directly on our contact page.)


Vintage finds:

The process

Reed Refined is my little adventure in treasure hunting. As I travel, explore small towns, wander antique shops, and make unexpected stops along the way, I'm always on the lookout for unique vintage and antique pieces with stories to tell.

Each item is thoughtfully chosen because I believe it's worth preserving and passing on to someone who will appreciate its history as much as I do. When I discover one of these special finds, you'll find it here—ready for its next chapter.

Returns

Since these treasures are one-of-a-kind vintage and antique items, I do not accept returns or exchanges. I take great care to photograph and describe each item honestly, including any wear or imperfections that come with age.

Please take a close look at the photos and description before purchasing, and feel free to message me with any questions. I'm always happy to send additional photos or measurements so you feel confident about your purchase.

Damage

If your order arrives damaged or there's been a mistake on my end, please reach out within 3 days of delivery. I truly want you to have a wonderful experience and will do everything I can to help.

Thank you for supporting this little side adventure of mine. Your purchase helps preserve a piece of history while supporting a teacher who loves giving old treasures a second life.

Contact:
tori@reedrefined.com


other items:

Returns

I want you to love your purchase! If you're not completely satisfied with your wholesale item, you may request a return within 14 days of delivery.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Return shipping costs are the responsibility of the buyer unless the item arrived damaged, defective, or an error was made with your order.

Please contact me before sending anything back so I can help make the process as smooth as possible.

Thank you for supporting my small business!


Digital ART:

Returns

Once a digital purchase has been made, I cannot accept returns at this time. Please make sure that you review your purchase as much as possible before buying. :) If you are extremely unsatisfied with your downloaded print, please contact me directly so I can do what I can to fix the issue as best to my ability.

Printing

Your print(s) will be available in your email as a downloadable link after you make the purchase.

After you download your art file, (Make sure you save it!) you are able to print in any way that you want, & in most sizes that you want!

You can certainly print on your own printer, but I’d definitely suggest paying a little bit extra to get it
done at a local shop!
(That’s how I do it, and it’s so easy!)

* Bring in your file, send/upload it through their preferred email, and they’ll resize to your need and print on paper texture of your liking.
Bada-boom.

Preferred papers for printing:

  • Smooth, hot press paper

  • Watercolor printing paper

  • Cardstock